Frequently Asked Questions
How can I place an order?
Choose the product, size, and color you want, add it to your cart, and proceed to checkout. The process is quick and secure 💥
What payment methods do you accept?
We accept credit/debit cards, PayPal, Apple Pay, and Google Pay . All payments are secure and encrypted.
Where do they ship to?
At the moment, BOLD only ships to European countries 🇪🇺
How much does shipping cost?
Standard shipping costs €4.29 , but is free on orders over €45 .
What is the average delivery time?
Orders take an average of 3 to 6 business days , depending on the destination country. All products are produced and shipped from our production centers in the European Union (Latvia and Spain) — no customs, no surprises 🚀
How do I know what size I am?
On each product page you will find a detailed size chart .
If you're between two sizes, we recommend choosing the larger one .
I received a defective item. What should I do?
We're sorry about the inconvenience! Please send a photo of the product and your order number to suport.bold.eu@gmail.com within 7 days of delivery .
We will replace the item free of charge after inspection.